Call Center Management & Contracted Staffing

Our Call Center Teams Deliver Flawless Customer Experiences

Day 8 Staffing Solutions Call Center Teams are experts in your business. We gain a deep understanding of your culture, operations, tools, and systems. Then we train each member of the team to work seamlessly within your operation. The result is a call center that responds skillfully and professionally to calls, emails, and texts, answers questions, and directs callers to the correct department or staff.

Let Us Provide:

Call Center Outsourcing and Management

Existing Call Center Support

Inbound Call Center Services

Local Call Center Contracted Staffing & Management

Live Agent Support

Communication Center Management

Customer Service and Support

Call Answering and Routing

Visitor Directions and Information

Interoffice Call Routing

Scalable Operations

Our processes include:

  • Understanding a company’s needs and objectives
  • Recommending call center sizes and locations 
  • Assessing existing operations and processes 
  • Training staff in company processes, equipment, and technology
Two receptionists sitting at desks wearing headsets while working at computers

The Day 8 Difference

When you hire Day 8 Staffing Solutions, you invest in your business and your community.

Reduce Workload

When you work with Day 8, you gain time because we handle all the recruiting, hiring, and training of our staffing teams.

Expertise

Day 8 brings a deep knowledge of your culture and more than 20 years of experience working with some of the world’s largest companies and with long-term partnerships.

A Positive Social Impact

You get the services your organization needs and make a positive impact in your community. How? Day 8 proceeds fund programs and services for people with disabilities run by our nonprofit parent, Northwest Center. That means our Day 8 teams advance your DEI goals.

“Day 8 has transformed our reception experience. Their staff is not only professional but also brings a level of warmth and inclusivity that resonates with our brand values.”

— John S., Fortune 500 tech company

Let's Talk

Ready to optimize your operations while making a meaningful impact? Contact us to discuss your needs and get a custom quote.

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